We are continuing to work closely with our suppliers and logistics partners to ensure that we meet with all our customers' expectations. At present, our production and deliveries continue as normal.
All UK mainland orders are delivered FREE of charge.
We aim to cut your foam and dispatch your order within the next working day of receipt. Your order should arrive the following day, except for small items under 5kg in weight that may take an additional 2 to 3 days. Large items over 1.5 metres in length may require an additional working day.
Please Note: Due to ever increasing carriage costs and parcel size constraints imposed by carriers we reserve the right to change the delivery service which we use to send your items.
For urgent requirements please call us.
Your order will be shipped using nationally recognised couriers.
We also sell internationally, please contact us first to arrange it.
If you have any queries regarding your order or have experienced any delays please contact us.
Returns PolicyThe following is a summary of our returns policy, please also read our full terms & conditions.
EasyFoam will gladly replace any incorrectly supplied foam. However, in the case of our memory products, by law in UK we have to sell NEW PRODUCTS ONLY.
For this reason and hygienic concerns we cannot accept any returns.
EasyFoam is happy to provide all its customers with new products only.
Note: we are unable to exchange or refund foam cut to order and items that are not damaged, defective or incorrect. Like a new car, foam has a "new foam" fragrance. This fragrance can take from six to nine weeks to dissipate. Various types of foams have different fragrances and their intensity varies also. Variances in colour are intrinsic to foam production and do not affect the quality of the product.
The EU Distance Selling Directive now forms a part of UK law, courtesy of the Consumer Protection (Distance Selling) Regulations 2000. Our customers acknowledge and accept that our products and services are of a 'customised' nature and as such the regulations do not apply. All return postage is the responsibility of the customer. Postage is not refundable.
To safeguard you against identity theft and fraud, we may request additional information with your first order.